Frequently Asked Questions
Everything you need to know about our premium rubber mulch solutions.
What are the primary benefits of using rubber mulch over wood mulch?
Rubber mulch provides superior shock absorption, does not attract termites or pests, and lasts up to 12 years without fading, unlike wood mulch which decomposes and requires annual replacement.
Is your rubber mulch safe for children and pets?
Yes, our products are non-toxic, IPEMA certified for playground safety, and free from harmful chemicals or sharp metal fragments, making them perfectly safe for families and animals.
How is the product delivered and what are the shipping costs?
We offer curbside delivery via freight carriers for bulk orders. Shipping costs are calculated at checkout based on the weight of your order and your delivery zip code.
Does rubber mulch require a weed barrier for installation?
While not strictly required, we highly recommend installing a heavy-duty landscape fabric beneath the mulch to prevent weed growth and keep the rubber from sinking into the soil.
Will the color bleed or rub off when it gets wet?
No, our rubber mulch uses a high-performance coating that is baked on to ensure it remains colorfast even during heavy rain or intense UV exposure.
What is your return policy for bulk orders?
We accept returns on unopened pallets within 30 days of delivery. Please note that customers are responsible for return freight costs and a restocking fee may apply.